Privacy Policy
VBVEU OÜ Privacy Policy
1. Introduction: Since May 25, 2018, the EU Member States have revised requirements for the processing of personal data. This is due to the need to adapt legislation to technological advancements and to establish uniform personal data protection rules across the European Union.
2. Regulatory Framework: The legal basis is the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, GDPR).
3. Company Role: VBVEU OÜ is both the “Data Controller” and “Data Processor” of personal data, thus committed to protecting the entrusted data.
4. Scope of Document: This policy outlines how VBVEU OÜ processes client personal data in its operations, in compliance with existing laws.
5. Data Collection and Usage:
- Personal data is collected from users during interactions such as filling out contact forms and through automatic cookie collection on our website, softblox.eu.
- Data is used for various purposes including responding to contact forms, contract preparation and signing, order management, providing after-sales services, and maintaining financial records.
- VBVEU OÜ also collects information through META (Facebook) and Yandex for marketing and analytics purposes. This allows us to better understand user interactions and optimize our marketing strategies.
6. Legal Basis for Data Processing: Data processing is primarily based on GDPR Article 6(1)(b) for contract-related activities and Article 6(1)(c) for compliance with legal obligations such as financial and accounting standards.
7. Data Retention: Data is retained from the moment of collection until the completion or termination of contracts, and as legally required for financial records and claim disputes.
8. Cookies and Tracking:
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- Cookies help tailor website content to user preferences, maintain sessions, and assist in server management.
- Google Analytics is used for creating usage statistics; Google’s privacy practices are detailed here: https://www.google.com/intl/en/policies/privacy/partners
- Users can manage cookie settings through their browser.
9. Voluntary Data Provision: Providing personal data is voluntary, but necessary for certain services. Without it, some interactions like responding to contact forms may not be possible.
10. Data Recipients: Data is shared with service providers such as IT, postal, courier, hosting, and marketing companies under contracts that define the scope and purpose of sharing, ensuring compliance with GDPR.
11. International Data Transfers: Some data may be transferred outside the European Economic Area to entities like Google LLC, under safeguards like standard contractual clauses approved by the European Commission.
12. Data Subject Rights: Users have rights including data access, correction, deletion (“right to be forgotten”), restriction, objection, and portability. They can also withdraw consent at any time and lodge complaints with the appropriate regulatory body.
13. Contact Information: For inquiries related to personal data processing or to exercise data protection rights, please contact VBVEU OÜ at info@softblox.eu.
